PRIVACY POLICY

Royal Coach Charter respects your privacy. This policy explains how we collect, use and protect information you provide when using our website or transportation services.

Information We Collect

When you contact us or request a quote, we may collect your name, email address, telephone number, company or organization, travel details, passenger information, and other information needed to respond to your request or arrange transportation.

Our website may also collect limited technical information such as IP address, browser and device information, pages visited, and similar website usage data.

How We Use Your Information

We use your information to respond to inquiries, prepare quotes, coordinate transportation, communicate about reservations and services, provide customer support, improve our website and services, maintain business records, prevent misuse, and comply with legal requirements.

Royal Coach Charter does not sell your personal information.

SMS Communications and Consent

If you voluntarily select the SMS consent checkbox on our Contact form, we collect your phone number and consent preference to communicate with you by text message about transportation inquiries, quotes, reservations, trip reminders, transportation updates, and customer support. We do not use this SMS consent to send advertising or promotional messages. SMS consent is optional and is not required to submit the Contact form or request transportation services.

SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We may use service providers to deliver operational text messages on our behalf, subject to appropriate privacy protections. Message frequency varies, and message and data rates may apply. You may opt out of text messages by replying STOP, or reply HELP for assistance, once SMS messaging is active. You may also contact us directly to withdraw consent. For further details, please read our SMS Terms & Conditions.

Transportation & Service Partners

When necessary to arrange or provide transportation, we may share relevant information with transportation providers, operators, drivers, contractors, affiliates, or other service partners involved in providing the requested service. We share only information reasonably necessary for that purpose.

Cookies & Website Services

Our website may use cookies, analytics, Google reCAPTCHA, and similar technologies for website operation, security, performance measurement, and protection against spam or automated abuse. Third-party services are subject to their own privacy policies.

Security & Retention

We use reasonable measures to protect personal information. However, no Internet transmission or electronic storage system can be guaranteed completely secure. We retain information only as reasonably necessary to provide services, maintain business records, and meet legal or regulatory requirements.

Your Privacy Choices

Depending on applicable law, you may request access to, correction of, or deletion of personal information we maintain about you. You may also ask us to stop promotional communications.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version and update date will be posted on this page.

Contact Us

Royal Coach Charter
1-888-847-6925
info@royalcoachcharter.com